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Privacy Policy

We take your right to privacy seriously and want you to feel comfortable using our website and services. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our services, and the choices you have associated with that data.

Why This Policy Exists

This data protection policy ensures AlphaPros.ai:

  • Complies with data protection laws and follows best practices.
  • Protects the rights of staff, customers, and partners.
  • Is transparent about how it stores and processes individuals’ data.
  • Protects itself from the risks of a data breach.

Data Protection Law

The Data Protection Act 1998 (and its subsequent updates) describes how organizations — including AlphaPros.ai — must collect, handle, and store personal information.

To comply with the law, personal information must be:
  • Collected and used fairly.
  • Stored safely.
  • Not disclosed unlawfully.
The law is underpinned by eight key principles. Personal data must:
  • Be processed fairly and lawfully.
  • Be obtained only for specific, lawful purposes.
  • Be adequate, relevant, and not excessive.
  • Be accurate and kept up to date.
  • Not be held for longer than necessary.
  • Be processed in accordance with the rights of data subjects.
  • Be protected in appropriate ways.
  • Not be transferred outside the European Economic Area (EEA) without adequate protection.
By using our services, you agree to the collection and use of information in accordance with this policy.

1. Definitions

a. Personal Data:
Information about a living individual that can identify them directly or indirectly.

b. Usage Data:
Data generated automatically by the use of the service (e.g., page visit duration).

c. Cookies:
Small data files stored on your device.

d. Data Controller:
AlphaPros.ai, who determines the purposes and manner of processing your data.

e. Data Processor (Service Providers):
Third parties who process data on behalf of AlphaPros.ai.

f. Data Subject:
Any living individual who is the subject of Personal Data.

g. User:
The individual using our service, also the data subject.

2. Information Collection and Use

We collect different types of information to provide and improve our service, including:

a. Personal Data
We may collect:

  • Email address
  • First and last name
  • Phone number

b. Cookies and Usage Data
We may use this data for marketing communications. You may opt out at any time via an unsubscribe link.

c. Usage Data
May include:

  • IP address
  • Browser type/version
  • Pages visited
  • Time/date of visit
  • Device identifiers
  • Diagnostic data

d. Tracking & Cookies
We use cookies to track activity and enhance functionality. Types include:

  • Session Cookies
  • Preference Cookies
  • Security Cookies

You can disable cookies via your browser settings.

e. Integration Data
Authorized integrations may give us access to data via APIs. This data is only used within the AlphaPros.ai dashboard and reports accessible to you and your team.

3. Use of Data

We use collected data to:

  • Provide and maintain our services
  • Notify you of changes
  • Allow participation in interactive features
  • Provide customer support
  • Analyze and improve the service
  • Detect/prevent technical issues
  • Offer you relevant products, services, or promotions

4. Retention of Data

  • Personal Data: kept only as long as necessary.
  • Usage Data: retained for a shorter period unless legally required or used for service improvements.

5. Transfer of Data

Your information may be stored or transferred to servers outside your jurisdiction, including Canada and the USA. We take appropriate measures to ensure your data is secure and treated according to this policy.

6. Disclosure of Data

a. Business Transaction
In the event of a merger or acquisition, your data may be transferred. You will be notified of any changes.

b. Law Enforcement
Data may be disclosed when required by law or government request.

c. Legal Requirements
We may disclose data to:

  • Comply with obligations
  • Protect AlphaPros.ai’s rights
  • Prevent misuse or wrongdoing
  • Protect personal/user safety
  • Defend against legal claims

7. Security of Data

We use commercially acceptable means to protect your data but cannot guarantee 100% security due to the nature of the internet.

8. “Do Not Track” Signals

We do not respond to browser-based “Do Not Track” signals.

9. Your Rights

You have the right to:

  • Access your data
  • Correct or update your data
  • Request deletion of your data
  • Request data portability

Please contact us for any requests. Identity verification may be required.

10. Service Providers

We may use third-party vendors to support our services.

i. Google Analytics

ii. Behavioral Remarketing

iii. Payments

  • Handled via the dashboard
  • We do not store your payment details directly.

11. Links to Other Sites

We are not responsible for the content or privacy practices of third-party sites linked from our service.

12. Children’s Privacy

We do not knowingly collect data from individuals under the age of 13. If we discover such data has been collected, it will be deleted promptly.

13. Changes to This Privacy Policy

We may update this policy. Updates will be posted on this page with the new effective date. You are advised to review the policy periodically.